WITH OUR CUSTOMERS

From the beginning, our company policy is based on three fundamental elements:

• The Product: By developing and manufacturing Quality products that match the needs and expectations of our Customers;




• Customer Service: Providing our Customers the most effective and quick support;




• The Best Quality/Price Ratio.

WITH OUR EMPLOYEES AND OTHERS

We make available to all our employees, suppliers and others the access to the Whistleblowing Portal.
It is a secure and confidential whistleblowing system that you can use to report any infraction that you consider important.

WITH THE QUALITY AND SAFETY OF OUR PRODUCTS

• All our products are developed, manufactured and tested in strict compliance with all the relevant standards. They also meet the requirements of each country where they will be used.




• We guarantee the Quality and Safety of our products from the design to their use by ensuring a constant supervision over the Production Processes and a rigorous Quality Control.

WITH THE ENVIRONMENT AND THE FUTURE

• All the environmental aspects are systematically identified, controlled and measured in order to guarantee the continuous improvement of EFAPEL environmental performance.




• Aiming to promote good environmental practices, we encourage our Workers, Suppliers and Customers to use our daily environmental practices on a daily basis.





• All the products primary packages, samples and deliver packages are 100% recyclable and must be discarded in the respective ecopoints.





• We assure the final treatment of the electrical products under the REEE 2012/19/UE Directive, by a legal contract with a national specialized company.